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Face To Voice user manual
Introduction:
Face To Voice is designed to easily allow young children to place phone calls
through the Vonage® digital phone system. Using the mouse or keybord,
simply scroll through photos and stop on the person you want to call.
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Face To Voice interfaces with the Vonage® Digital Phone Service.
You must be a Vonage® customer to make use of Face To Voice.
Face To Voice requires minimal system resources, but it does require
the presence of the Microsoft® .Net Framework 2.0. The .Net
Framework is a free Microsoft® component that is required to
run any software built with .Net technology. Windows® Vista users
already have the .Net Framework installed. Windows ® XP
users may have the .Net Framework installed from other applications. If
not, Face To Voice setup will automatically download and install it.
View requirements for the Microsoft® .Net Framework 2.0
1. Download and extract FaceToVoiceSetup.zip.
2. You should see two files after extracting the contents - FaceToVoiceSetup.msi and Setup.exe.
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Run Setup.exe to begin installation. This process will detect the presence of necessary
components and install what is missing. For instance, if the .Net Framework needs to be
installed, you will see this: (otherwise, you may skip to here)
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After accepting the license agreement, you will download and intall the prerequisite components
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After downloading, the .Net Framework 2.0 will be installed
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3. Once the prerequisites are installed, Face To Voice setup will begin.
Step through the next 6 screens to complete the installation.
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You must accept the license agreement to continue.
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1. Run Face To Voice and press ctrl+s (hold down the control key,
and press "s") to show the menu. Press ctrl+s again to hide the menu.
2. Click the "Settings" menu to open the screen where you will
enter your Vonage® login information.
3. Enter your Vonage® Username and Password. Click the "Get Numbers"
button to automatically retrieve your valid phone numbers.
Most users will have only one number, but it is possible to have several
and this allows you to set which phone number you want to call FROM. It also
verifies your login is correct. If you login is incorrect, Face To Voice will
show a message indicating authentication failed.
The "Close Program After Initiating Call" checkbox tells the program
to exit immediately after a call has begun. You may want to turn this
setting on by checking the box. If you choose to leave Face To Voice
running after beginning a call, accidentally pressing the "Enter" key,
or clicking the photo again will result in Face To Voice trying
to begin another call. Your call waiting tone will beep, and after you
hang up from your first call, your phone will ring again because it thinks
you are trying to place anther call.
IMPORTANT: This setting is user specific. If your child uses ad different
login than is being used to configure Face To Voice, this setting will
not be set. Be sure to set this "Close Program After Initiating Call"
setting while logged in as the user that will be placing calls. All other
settings are not dependent on the logged in user.
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1. Run Face To Voice and press ctrl+s (hold down the control key, and press "s") to show the menu.
Press ctrl+s again to hide the menu.
2. Click "Phonebook" to open the Phonebook window.
Add a Contact
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3. Click the "New Phonebook Entry" button to activate the right side of
the screen. Here you enter the name, phone number and image to use
for this contact. To choose an image, click "Edit Picture" to
browse for a picture. When finished, click "Save" to add your new
contact to the phonebook. Repeat these steps for each contact you
want to add.
After several entries, the phonebook will resemble this:
Update Contact
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4. You may change the information for a contact by selecting the
entry in the contact grid on the left side of the phonebook
screen. The information will automatically populate into the
fields on the right side of the screen. Click "Edit Entry" to
activate the fields for updating. When finished, click the "Update"
button to save your changes and return to view mode. You may cancel
at any time by clicking the "Cancel" button. No changes will be
made if Cancel is chosen.
Deleting a Contact
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5. Follow the same procedure as Update Contact,
but choose "Delete" to remove the contact from your phonebook.
The photo will not be deleted from your computer, but it will no
longer show up in the phonebook.
Placing a Call
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Face to Voice has been designed to be used by young children, and thus
is extremely simple to use. So easy, in fact, I find myself using
it often. If your child does not have the mouse skills to open Face To
Voice with the desktop shortcut, you may consider programming one of your
keyboard's quick keys to open it.
With Face to Voice running, the user may click the arrows, OR,
use the keyboard's left and right arrow keys to
scroll through the contacts.
With the photo of the person you want to call showing, Click on
the photo, OR, press the keyboard's enter key to initiate the call.
If you have configured Face to Voice to shut down after a call, the
program will briefly display a green check mark, then close down. If you
have not chosen to close Face To Voice after placing a call, it
will remain running as is.
Viewing the log
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1. Run Face To Voice and press ctrl+s (hold down the control key,
and press "s") to show the menu. Press ctrl+s again to hide the menu.
2. Click "View Log" to open the log file. This file may be helpful in
troubleshooting, or just reviewing what calls have been placed.
Exploring the Program Folder
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Below is a list and explanation of the files Face To Voice installs. A
default installation will deposit its files to c:\Program Files\Face To Voice
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AppData.xml: This is a file in xml format that stores your login
information and all of your phonebook contacts. You can save a copy
of this file to backup your contact list. If you ever need to re-install
Face To Voice, you can simply replace the newly installed AppData.xml
file with your backup copy and you are ready to place calls.
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FaceToVoice.exe: The "program" executeable. The shortcuts that Face To
Voice creates on you desktop and start menu point directly to this file
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FaceToVoice.exe.config: This is a file in xml format that stores application
settings. The choice to Close Program After Initiating Call is stored
here.
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Various .ico files: Small images used to display the Face To Voice
icon on shortcuts, on forms, etc.
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License.rtf: The license agreement you agreed to before installing
Face to Voice.
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Log.txt: The log file that saves the phone numbers you called, and
any errors that have ocurred. You may delete the text of this file,
but do not delete the file itself.
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images folder: This is where Face To Voice copies the photos you use
in you phonebook. This folder is not removed when you uninstall Face
To Voice. Also, photos are not deleted when you delete a contact. If you
delete a photo for a contact from this folder, a generic image will
display in its place.
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Resources folder: This is where Face To Voice stores other files it
needs. At the time of this writing, only the generic photo file will
be in this folder.
Troubleshooting
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If Face To Voice is not placing calls, use this URL to test your Vonage®
digital phone service. Copy and paste it into your web browser. Replace
everything in RED with your information, being sure to remove any spaces.
If the following test does NOT work, the problem is
either with the phone service, or your login information. Your login information
will be encrypted before transmission. Input phone numbers in this
format: 1+area code+number (ex: 12075551234)
https://secure.click2callu.com/tpcc/makecall?username=
Your Username
&password=Your Password
&fromnumber=Your Vonage® Phone number
&tonumber=The number you are calling
If it was successful you will get a response like this:
Otherwise you will get a response describing the error, such as:
Contacting Us
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Email: info@crowcoder.com
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